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Frequently Asked Questions

1. Do you offer cash on delivery for Wedding Items?

No, because every order is custom made just for you based on your unique customization requests. Orders are only considered confirmed upon confirmation of full payment.

 

2. How many days would it take you to deliver the order?

 

Order preparation takes at least 10-15 working days, and order shipping takes 3-5 working days.

 

3. I need my order before the time delivery time specified above. Would you kindly accept my urgent order?

 

Please connect with us at 7003729245 on Whatsapp, including your pin code and the requested deadline. We shall confirm whether or not we already have any urgent orders in queue by consulting our backend team and check the courier service availability with our express courier partner (BlueDart).

                                                                        

4. Can you customize the jewelry according to my outfit?

 

Yes, we do.Every design can be customized to any desired style and color.

 

5. Do you offer options for returns, exchanges, or refunds?

 

We only offer exchanges if the product is delivered to you damaged or incorrectly. To make a claim against our delivery partners, we require an uninterrupted unboxing video as proof.

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